Tarimatec decking carries a 25-year manufacturer warranty from Tarimatec, administered in Canada by Zinodeck, and it excludes damage from weight overload. Transfer terms for a Canadian purchase are confirmed in writing at the time of sale. Ask any brand three questions: is it pro-rated, does it transfer, who administers it here.
Short answer: Tarimatec decking carries a 25-year manufacturer warranty from Tarimatec, administered in Canada by Zinodeck, and it excludes damage from weight overload. Transfer terms for a Canadian purchase are confirmed in writing by Zinodeck at the time of sale. Ask every brand three questions: is it pro-rated, does it transfer, and who administers the claim here.
Nobody reads a decking warranty at the point of purchase. You read it seven years later, standing in an Ottawa driveway while the buyer's lawyer asks whether the deck documentation transfers with the house, or on a Tuesday in April when a board has done something you did not expect and you are trying to work out who to call.
That gap between when it is sold and when it is used is exactly where the decking industry gets away with things. Warranty years are the easiest thing in this category to advertise and the hardest thing to compare. So here is how ours works, how the big brands' published terms compare, and the three questions that will tell you more in five minutes than any brochure.
A 25-year manufacturer warranty from Tarimatec, administered in Canada by Zinodeck. That phrasing is deliberate, and we would ask you to hold every supplier to the same precision. The manufacturer stands behind the material it makes in Valencia. We are the Canadian party who receives your claim, documents it and files it, so you are not composing an email to Spain about a board on your back deck.
It excludes damage from weight overload. If a load the deck was never designed to carry goes onto it, that is not a material defect, and no manufacturer in this category treats it as one.
What it is not: it is not a promise that installation errors are covered. Joist spacing, end gaps and the frame beneath are decisions made on your site, and a warranty on a board has never fixed a frame. If you want the detail behind that, our guide to composite decking expansion gaps is the one that saves the most money.
Ask these of us, and ask them of the dealer down the road with a competing quote. Any supplier who cannot answer all three in writing has told you something useful.
These are the brands' own published terms, and they are worth reading side by side, because the years column is the one that gets advertised and the smallest column here is often the one that decides your outcome.
| Brand | Published term | Pro-rated? | Transfer |
|---|---|---|---|
| Trex | 25 to 50 years depending on line | Varies by line | One-time transfer within the first 5 years |
| TimberTech | 50 years residential, plus a separate fade and stain warranty and a separate labour warranty | Yes, declining schedule: 90 per cent recovery in years 11 to 14, down to 10 per cent in years 43 to 50 | Per published terms |
| Fiberon | Tiered, 25 to 50 years by product line | Varies by tier | Per published terms |
| Millboard | 25 years, structural warranty only | Per published terms | Per published terms |
| Tarimatec, via Zinodeck | 25-year manufacturer warranty from Tarimatec, administered in Canada by Zinodeck | Excludes damage from weight overload | Confirmed in writing by Zinodeck at the time of sale |
Two things stand out. TimberTech publishes the longest headline and also publishes the declining schedule that goes with it, which is more transparency than most of this category offers, and it is exactly the schedule you should read before you are impressed by the number. Millboard's published cover is limited to the structure of the board rather than its appearance, which is a narrower promise than the years suggest.
And we are the shortest number on the table. We are not going to dress that up. Twenty-five years is what the manufacturer stands behind, and we would rather publish a term we can administer than a longer one that thins out to ten per cent by the time you would ever call.
Plain steps, in order.
Because the years are the easiest part to print. A 50-year pro-rated warranty administered from another country, requiring a form you cannot find and a dealer who has changed hands twice, is worth less on the day you need it than a 25-year one where a person in Vaughan picks up the phone. That is the trade we have chosen, and you are entitled to weigh it against a longer number from a brand with a larger Canadian dealer network. Our comparison of the best composite decking in Canada puts those networks side by side without flattering ourselves.
One more piece of honesty while you are comparing paperwork. Tarimatec's testing is to European standards, and it does not hold a CAN/ULC S102 flame-spread test or a CCMC evaluation today, while Trex, Deckorators and Fiberon hold CCMC reports. If a Canadian evaluation is a condition of your project, that belongs in this conversation too.
This is the part we would tell a friend. Before you place an order with anybody, ask for the warranty document itself, not the paragraph on the website. Ask specifically whether it is pro-rated and on what schedule, whether it transfers and within what window, and who in Canada receives a claim. Then keep that document with your invoice. Buyers who do this are the ones who have a good year seven.
It is Tarimatec's 25-year manufacturer warranty, administered in Canada by Zinodeck. In practice that means you deal with a Canadian company in your own time zone, and we file with the manufacturer on your behalf rather than handing you a European address and wishing you luck.
Transfer terms for a Canadian Tarimatec purchase are confirmed in writing by Zinodeck at the time of sale, so the answer sits in your own paperwork rather than in a blog post. Ask for it in writing from us, and ask for it in writing from any other supplier you are considering, before you place the order.
It excludes damage from weight overload, which in plain terms means a load the boards and the substructure were never designed to carry. It is also not a substitute for a correctly built frame, correct joist spacing or correct gapping, all of which are install decisions rather than material defects.
A pro-rated warranty pays a declining share of the material cost as the years pass. TimberTech publishes a 50-year residential warranty on a declining schedule, from 90 per cent recovery in years 11 to 14 down to 10 per cent in years 43 to 50. A long headline number can therefore be worth very little at the point you would actually use it, which is why the schedule matters more than the number.
Find your invoice and your colour and profile record, photograph the affected boards in daylight along with a wider shot of the deck, then contact Zinodeck at info@zinodeck.com or +1 647-558-0018. We file the claim with Tarimatec, and where it is upheld the resolution is replacement of the affected material.
Not on its own. A warranty is a commercial document, and the useful questions are whether it is pro-rated, whether it transfers, and who administers the claim in Canada. A 50-year pro-rated warranty administered from another country can be worth less to you than a shorter one handled by someone who answers the phone.
If you want the warranty document and the transfer terms in writing before you commit to anything, ask us for them with your quote. You can explore the Tarimatec decking range, check where to buy in Canada, order decking samples, which are paid and ship from Vaughan in five to ten business days, or request a project quote in CAD with the paperwork attached. And if you are still weighing whether this category is right for you at all, read the honest list of the downsides of composite decking first.
{"@context": "https://schema.org", "@type": "FAQPage", "mainEntity": [{"@type": "Question", "name": "Who actually holds the warranty on Tarimatec decking in Canada?", "acceptedAnswer": {"@type": "Answer", "text": "It is Tarimatec's 25-year manufacturer warranty, administered in Canada by Zinodeck. In practice that means you deal with a Canadian company in your own time zone, and we file with the manufacturer on your behalf rather than handing you a European address and wishing you luck."}}, {"@type": "Question", "name": "Is the warranty transferable if I sell the house?", "acceptedAnswer": {"@type": "Answer", "text": "Transfer terms for a Canadian Tarimatec purchase are confirmed in writing by Zinodeck at the time of sale, so the answer sits in your own paperwork rather than in a blog post. Ask for it in writing from us, and ask for it in writing from any other supplier you are considering, before you place the order."}}, {"@type": "Question", "name": "What does the warranty not cover?", "acceptedAnswer": {"@type": "Answer", "text": "It excludes damage from weight overload, which in plain terms means a load the boards and the substructure were never designed to carry. It is also not a substitute for a correctly built frame, correct joist spacing or correct gapping, all of which are install decisions rather than material defects."}}, {"@type": "Question", "name": "What is a pro-rated warranty and why does it matter?", "acceptedAnswer": {"@type": "Answer", "text": "A pro-rated warranty pays a declining share of the material cost as the years pass. TimberTech publishes a 50-year residential warranty on a declining schedule, from 90 per cent recovery in years 11 to 14 down to 10 per cent in years 43 to 50. A long headline number can therefore be worth very little at the point you would actually use it, which is why the schedule matters more than the number."}}, {"@type": "Question", "name": "How do I make a claim?", "acceptedAnswer": {"@type": "Answer", "text": "Find your invoice and your colour and profile record, photograph the affected boards in daylight along with a wider shot of the deck, then contact Zinodeck at info@zinodeck.com or +1 647-558-0018. We file the claim with Tarimatec, and where it is upheld the resolution is replacement of the affected material."}}, {"@type": "Question", "name": "Does a longer warranty mean a better board?", "acceptedAnswer": {"@type": "Answer", "text": "Not on its own. A warranty is a commercial document, and the useful questions are whether it is pro-rated, whether it transfers, and who administers the claim in Canada. A 50-year pro-rated warranty administered from another country can be worth less to you than a shorter one handled by someone who answers the phone."}}]}